MANOJ_PILLAI

> Built the end-to-end GTM engine from zero at an AI-driven cybersecurity startup (EASM), scaling pipeline infrastructure, partner outreach, and revenue automation.

• ├─ Deployed HubSpot CRM with full marketing automation stack, including pre-lead screening workflows that accelerated sales cycle velocity and reduced unqualified inbound volume
• ├─ Established a consistent weekly pipeline cadence: 4-5 discovery calls, 2-3 demos, and 2 active POCs — generating early-stage pipeline within the first 90 days
• ├─ Represented Jsmon at Cybersec India 2026, AWS Summit Mumbai, and Mumbai Tech Week, generating qualified leads and high-value partnership conversations
• └─ Architected GTM automation workflows using n8n integrations, enabling enterprise-level pipeline discipline with a lean founding team

> Owned outbound partner acquisition and revenue growth for a developer education platform, building a self-funded multi-channel partnership engine.

• ├─ Converted outbound partnership conversations at a 5-6% close rate, generating $10,000+ in monthly recurring partner revenue through a self-built acquisition funnel spanning LinkedIn, cold email, AWS Partner Central, Carbon Ads, and direct sponsorship outreach
• ├─ Built a custom analytics dashboard tracking funnel velocity and revenue attribution, driving an 18% increase in ICP-qualified opportunities within Q1
• └─ Managed end-to-end partner lifecycle from prospecting through onboarding, activation, and retention

> Joined as founding sales hire; built the B2B sales function and owned client onboarding as sole point of contact.

• ├─ Led end-to-end onboarding of B2B ecommerce clients (industrial, fashion, FMCG) onto Magento — including catalogue configuration, SKU/pricing via bulk CSV, storefront setup, and payment/shipping integration
• ├─ Triaged and resolved 100% of client escalations as the sole POC, achieving zero churn across the entire engagement
• └─ Exceeded monthly sales targets consistently by 22% through solution-aligned consultative selling and structured pipeline management

> Owned a 20+ account portfolio across onboarding, renewal, and expansion for an editing and proofreading SaaS platform.

• ├─ Managed 20+ accounts (15 monthly, 5 quarterly contracts) with a $50K+ revenue base and full lifecycle accountability from first onboarding call through renewal and upsell
• ├─ Sustained 80-85% gross retention by proactively identifying at-risk accounts, intervening early, and resolving satisfaction gaps before escalation
• ├─ Scaled $110K+ in YoY expansion revenue ($90K to $200K) through structured upsell plays, service model redesign, and alignment to shifting client priorities
• ├─ Engineered Python-based lead generation tooling producing 10,000+ qualified leads per run, increasing team prospecting output by 90%
• └─ Drote a 7% YoY revenue increase through systematic conversion rate optimisation across the full funnel

• └─ Managed end-to-end itinerary planning and B2C client relationship management, building a recurring client base through personalised consultative service